Every client’s needs are different, so we will work from your priority list rather than a checklist of standard services. You set the priorities. Before your cleaning crew arrives for each cleaning, you could prepare a priority list of work that you expect to be accomplished. You can always adjust your list to detail any special needs that you would like performed on your next visit.

We offer one-time, weekly, bi-weekly or monthly cleaning service. Just let us know what your needs are, and we can customize and prioritize your cleanings.

Not at all. Our housekeepers carry their own environmentally friendly cleaning supplies and their own equipment.

No! However, we recommend you meet your cleaners the first time and after you have established a regular cleaning team, you decide the best arrangements for your personal cleaning needs.

For security, all our cleaners are REQUIRED to pass a background check prior to being hired. They are fully trained and experienced through video and hands-on training, only the professionals who clean your space have access to the keys, and the keys are stored in a doubly-locked box at our offices.

If you need to change or cancel a scheduled service, we require one business day’s notice /
24hr notice.

If you are satisfied with the first cleaning team that we send and use the service on a regular basis, then they become your regular team. If, for any reason, you are not satisfied, we will refer a new cleaning team who better suits your needs for the next service. If you are not happy, we want to know so we can make things right!

We accept MasterCard, Visa, Discover and American Express for your convenience. Or, if you prefer you can pay your housekeeper with cash or check (some exceptions with paying in check) at the time of your service.

Rates are quoted per person per hour. Typically teams size are 2 or 3 people. We reserve the exclusive right to select the team size based on the cleaning job, schedule and staffing requirements for that day. The team size DOES NOT affect the overall cost as we prorate the billing time and obviously a larger team works faster.

We leave that up to you. Tips are always appreciated!

We currently only offer carpet cleaning to our established clients. If you are a current client and would like to get a carpet cleaning scheduled, please give us a call: (859) 225-4098

In the unlikely event that something should become damaged or broken while we are cleaning, we will make every effort to have the item repaired, or replaced if it cannot be repaired. Insurance claims will be filed when appropriate. We treat your home with considerable care to ensure that accidents do not occur.